Privacy Policy

Reinstate Naturopathy ABN: 28 589 507 998 ("we," "us," “I” or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, book consultations, or interact with our services.

  1. What Information We Collect

    We may collect the following types of personal information:

    • Personal Details: Name, email address, phone number, and mailing address when you book a consultation or sign up for our newsletter.

    • Health Information: Any details you provide regarding your health history, symptoms, or concerns when filling out intake forms or during consultations.

    • Payment Information: If applicable, payment details when booking services.

    • Website Usage Data: Information on how you use our website, including IP address, browser type, and pages visited, to improve user experience.

  2. How We Use Your Information

    We use the information collected for the following purposes:

    • To schedule and manage consultations.

    • To provide naturopathic advice and support tailored to your health needs.

    • To communicate with you regarding bookings, updates, and relevant wellness information.

    • To send newsletters, promotional offers, or educational content (only if you have opted in).

    • To improve our website’s functionality and user experience.

    • To comply with any legal obligations or regulatory requirements.

  3. How Your Information is Stored & Protected

    We take appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Your information is stored securely and only accessible by authorised personnel.

  4. Sharing Your Information

    We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

    • With third-party service providers who assist with payment processing or appointment scheduling, ensuring they adhere to strict confidentiality agreements.

    • If required by law or regulatory bodies to comply with legal obligations.

  5. Your Rights & Choices

    You have the right to:

    • Request access to the personal information we hold about you.

    • Request corrections to inaccurate or incomplete information.

    • Withdraw consent for marketing communications at any time.

    • Request deletion of your personal information, subject to legal and ethical obligations.

    To exercise any of these rights, please contact us at [Insert Contact Email].

  6. Cookies & Website Tracking

    Our website may use cookies and tracking technologies to enhance user experience. You can modify your browser settings to disable cookies, but this may impact site functionality.

  7. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies separately.

  8. Updates to This Privacy Policy

    We may update this policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes take effect constitutes acceptance of the revised policy.

  9. Contact Us

    If you have any questions or concerns about this Privacy Policy, please contact us at:

    Reinstate Naturopathy

    [Insert Business Address]

    [Insert Email Address]

    [Insert Phone Number]

This Privacy Policy is designed to comply with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Last Updated: 07 Feb 2025